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FAQs

Unconditional care for the loss of your pet

Pet loss is one of the saddest parts of life. What do you do if your pet passes away at home? At the Vet Clinic? While you’re on vacation? Answers to these questions and all of your options are here — on this website for your private viewing.

What is cremation?

Cremation is the process whereby your pet's body is reduced to bone particles and ash through the application of intense heat (usually 1400-1800 degrees Fahrenheit). This part of the process can take between one and three hours, depending on the size of your pet and if they are in a special pet casket or cremation container. Following a sufficient period of cool down, the bone particles and ash are retrieved from the cremation equipment and then processed into a fine, consistent granular quality. The fine granular matter is placed in the urn and returned to you for final memorialization.

Are more pets cremated or buried today?

For several reasons, the majority of pets are cremated today. First, in many urban communities, ordinances or space prohibit owners from burying their pets in the back yard. Now, cremation is an affordable and simple option that often did not exist in the past. Finally, with our society becoming so much more mobile, choosing cremation gives you the ability to take your pet's cremated remains with you if you move to another home. This trend of cremation becoming the preferred method of disposition also is common to the human funeral business, where trends predict more than 50% of all human deaths will involve cremation as soon as 2025. Thus, you are making the right choice by selecting a Funeral Home which specializes in pet cremations.

Can my veterinarian help me with cremation for my pet?

Yes. People typically chose their veterinarians for their heroic life-prolonging or sustaining capabilities. Though many veterinarians have some knowledge of the cremation process, this is not their specialty. However, by using Paws to Remember to handle your pet cremation, you can rest assured that you are getting a professional who has been highly trained with much experience when it comes to cremation. So, though your veterinarian has been a trusted advisor to you when it comes to your pet's good health, it only makes sense to seek out the professional assistance of your trusted local funeral director when it comes to his death care needs.

Will my veterinarian ask me if I want my pet cremated and returned to me?

Not necessarily. Some Veterinarians are better informed and more likely than others to provide your cremation information options to you. If you want to have cremation and have your pet’s cremated remains returned to you, it is your right to do so. If you would like for us to handle this for you, just give us a call and we’ll make arrangements with you and your veterinarian.

What will happen to my pet after euthanasia?

This is such an important question and one you need to ask your vet — before he or she euthanizes your beloved pet. Many veterinarians have a relationship with a local pet crematory service. Ask who that is. Find out about their reputation, prices and individual private cremation, semi-private cremation or mass cremation.

What if my pet dies at home or when my veterinarian is closed?

Paws to Remember always has professional staff "on call" 24 hours every day of the year. We realize that death comes at all hours on any given day. Thus, we are ready to respond immediately to take your pet into our care whenever you may need our services.

Are all pet crematories alike?

No. Most states do not regulate pet crematories. Thus, the quality of their facilities, services and staff can vary widely. What most pet owners don't realize is that the majority of pet cremation providers are not even located in their community. The crematory we use is located in the Clio Industrial Park in a beautiful, state of the art facility.

Since there is very little regulation in the pet cremation industry, what should I be doing to make sure that my pet is being treated with respect and dignity?

We advise that you ask your Veterinarian, or the Cremation Provider directly if possible, three very important questions:We advise that you ask your Veterinarian, or the Cremation Provider directly if possible, three very important questions:

- Where is the crematory located? As mentioned above, most families are shocked to learn that their pet is going to be transported several hundred miles away.
- When will my pet be cremated and then be ready for pickup? Many are shocked to learn that their beloved pet is going to be held in a freezer at the Vet's facility for almost a week before they are picked up by the cremation provider. Then, it is going to be another week before their pet's cremated remains are ready for pickup.
- When can I come & inspect it? You can learn a lot about the cremation provider by not only inspecting their facilities if possible, but even by how they respond to your request.

Is there only one type of pet cremation?

Unlike the human cremation industry, there is very little or no regulations when it comes to pet cremations. Thus, different providers might be using the same terminology but for different types of cremation services. Basically, there are 3 types of pet cremations.Unlike the human cremation industry, there is very little or no regulations when it comes to pet cremations. Thus, different providers might be using the same terminology but for different types of cremation services. Basically, there are 3 types of pet cremations.

- A "Private" cremation is one where your pet is the only pet in the equipment during the cremation process. This is the only option that ensures the cremated remains you receive are those of your beloved pet.
- An "Individual" cremation is one where there can be several pets in the equipment at the same time in separate pans, or separated by bricks or other devices. When choosing this option, there is no guarantee that the cremated remains of the other pets will not be co-mingled with the remains of your beloved pet.
- A "Communal or Batch" cremation is one where the cremation equipment is filled to capacity with pets and all of their cremated remains are commingled as a result. With this type of cremation, it is impossible for the provider to return your pet's cremated remains to you.

Because of the lack of regulation, it is important for you to ask your pet cremation provider what they mean when they use the terms like "private cremation" or "individual cremation".

Do most pet owners choose a "private" or "communal" cremation?

Just as cremation has gained in popularity over the last 2 decades, the preference has changed here as well. Fifteen years ago, only about 1 in 4 pet families chose "private cremation" - as most chose not to receive back their pet's cremated remains. Today, that ratio has flipped, as research indicates that today about 70% of all pet families choosing cremation want their pet's cremated remains back.

Do I have to purchase a casket for my pet's cremation?

No. Often family members will wrap their pet in a favorite blanket or some other personal article of meaning to the pet or family members.

Is an urn required and where do I get one?

Many pet cremation providers return the pet cremated remains in a temporary container or cardboard box. However, at Paws to Remember we understand the dignity your pet's cremated remains deserve. Accordingly, we use a very simple, yet dignified urn in all of our cremation offerings. Additionally, many families choose to upgrade to an urn that speaks of their pet's life. Visit the on-line Product Gallery for a large assortment of memorial urns, jewelry, garden stones and other merchandise.

When will my pet be returned to me?

A pet director from Paws to Remember will call you within 2 business days to schedule a time to come in and receive your pet. Always feel free to call us at (810) 686-5070.

Can I have my pet cremated within 24 hours?

Yes, however before we can provide you with time, we must check with our crematory to confirm. For this service, there will also be a $100 additional fee.

How will I know that the pet returned to me is mine?

At Paws to Remember, we only conduct private cremations. All of our documents disclose that your pet will be cremated privately. When your pet is returned you will also receive a certificate stating that your pet was privately cremated though our pet crematory. We also use a pet tracking tag and the latest in pet tracking software for your peace of mind.

Where will my pet be until the cremation process takes place?

Paws to Remember will hold your pet in cold storage. Your pet will remain wrapped in their blanket, pet bed or with any other personal items they were received with until the cremation process takes place.

Can I witness or be present at my pet's cremation?

Yes. In order for this to happen, when your pet is brought into our care, you must let your Paws to Remember director know, so they can co-ordinate a time for your participation. There is no additional fee for this.

How long does the cremation process take?

The answer is – that depends. An individual cremation will vary in time depending on the size of the pet. A small pet, for example a cat would take approximately an hour, where a Great Dane may take two and a half to three hours. This also depends on the weather outside. The retort (cremating machine) has to reach a certain degree before the pet can be placed inside. The colder it is outside the longer it takes for the machine to heat up. This is a process that cannot be hurried and may vary slightly.

How long after my pet's death will it take to receive back the urn?

By using Paws to Remember pet loss services, you get a much quicker response when your pet dies either at your home or Vet's Clinic We respond immediately and take your pet into our care right away. This means that we can have the urn ready for you much quicker. This is not the same timeline for the standard pet cremation providers. Most of these standard providers are located faraway, which means, though not by choice, your Veterinarian professional will have to hold your pet at their facilities for upwards of a week until the standard cremation provider makes its next scheduled visit to your community. Then, it may be another week before the urn is ready for you to pick up.

How much does cremation cost?

Pricing varies depending on your preferred type of cremation and the size of your pet. Please call one of our pet care specialists at (810) 686-5070. We can give you specific pricing and answer any other questions you might have.

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